Effective Date: 1/1/2026
Sierra Pools Privacy Policy
Sierra Pools (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, customer communications, and services.
Information We Collect
We may collect the following types of information:
Personal Information
– Name
– Email address
– Telephone number
– Mailing address
– Service address
– Information submitted through contact forms, estimates, or service requests
Communication Information
– Phone call records
– SMS/text message communications
– Email correspondence
– Customer service interactions
Website Information
– IP address
– Browser type
– Device information
– Website usage data collected through cookies and analytics tools
How We Use Your Information
We use personal information to:
– Provide pool construction, remodeling, maintenance, repair, and related services
– Respond to inquiries and service requests
– Schedule appointments and service visits
– Send estimates, invoices, and account information
– Provide customer support
– Communicate project updates
– Improve our website and services
– Comply with legal and regulatory requirements
SMS Communications
By providing your mobile phone number and opting in, you consent to receive text messages from Sierra Pools regarding appointments, service updates, estimates, billing notifications, and other customer service-related communications.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, including:
– Payment processors
– Accounting and bookkeeping providers
– Customer relationship management (CRM) software providers
– Scheduling and field service management platforms
– Website hosting providers
– Technology and communication service providers
These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, property, or safety.
SMS Data Protection
SMS consent is not shared with third parties or affiliates for marketing purposes.
Mobile phone numbers, SMS opt-in information, and SMS message content will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
Information may be shared only with messaging service providers as necessary to deliver SMS communications requested by the customer.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
Users may adjust browser settings to refuse cookies, though some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You may request to:
– Access personal information we maintain about you
– Correct inaccurate information
– Request deletion of information where permitted by law
– Withdraw consent for communications
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Information
Sierra Pools
Phone: 918-884-8427
Email: Info@TulsaPools.com
Website: https://sierrapoolsandspas.com/
Mailing Address: 9410 E 51st St. Suite K. Tulsa OK 74145
By providing your phone number and submitting this form, you consent to receive SMS messages from Sierra Pools regarding your inquiry, appointments, services, and account-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time and HELP for assistance. Consent is not a condition of purchase.